From the time of your order until you receive your package, please allow for a minimum of one week for processing and shipping.
Shipments are made via US Postal Service to all 50 states, Puerto Rico and APO addresses.
Currently, we only ship to addresses in the United States.
Money back guarantee
We know shopping for skincare can be a nightmare. Here at Tulip Natural LTD, we are confident that you will have clearer, smoother, and better feeling skin with our products. Therefore, we offer a 30-Days or your Money Back Risk Free Guarantee for new customers ONLY.
If you are not 100% satisfied with any of our products, simply return them within 30 days of receipt for a refund of your purchase price (excluding S&H).
Credit card purchases will be refunded to the original credit card. If the original credit card has expired or been canceled, we cannot issue a refund (no exceptions).
We are not responsible for any charges/fees assessed by your banking institution.
If you receive damaged or defective products directly from Tulip Natural LTD; Please email us at firstname.lastname@example.org for an exchange. This only applies with product purchase made directly through our website.
If you have a problem with the product, please contact us by email within 14 days of receiving it. We will handle the whole return process as quickly and conveniently as possible.
To start the return process please contact us at email@example.com.